Tim Thain, RDM
Tim Thain
Customer Solutions Director
RDM

I am Customer Solutions Director at RDM with 20+ years’ experience in commercial refrigeration, HVAC, controls and energy management, grounded in refrigeration design engineering.

I help multi-site organisations modernise legacy systems, improve energy performance, reduce regulatory risk and scale solutions across estates.

My focus is making complexity manageable and turning technical capability into measurable enterprise value.

I moved from engineering into customer leadership to support safer adoption, better decisions and lasting operational and commercial outcomes.

I am a multi award-winning engineer, including RAC/IOR National Student of the Year 2006.

Today I lead structured, evidence-led engagements that provide confidence and clarity.