I have now worked within the refrigeration and air conditioning industry for nearly 40 years as both an engineer and at senior management level. In addition I have been privileged to serve the industry during my time with BESA and ACRIB, being the voice of industry during the many changes brought about by continuous development and new legislation. Add into this mix the direct impact many of these legislative changes have had on our industry a flexible approach to business has proven invaluable. For the last eleven years I have worked as an independent consultant within the RAC and Building Services sector. This email is private and confidential and may contain information which is privileged and protected from disclosure. If you have received this email in error, please notify the sender and delete it from your system. Email communications are not secure and therefore the Company does not accept legal responsibility for the contents of this email. Any opinions expressed in this email are solely those of the author and do not represent those of the Company. If verification of the contents of this email is required, please request a hard copy version from the appropriate person. Emails to and from the Company may be monitored for operational reasons. Although the Company operates anti-virus scanning systems, it does not accept responsibility for any damage caused by attachments transmitted with this email.

Paul has been in the industry 30 years and has covered design, wholesale, manufacturing and consultancy. This included 8 years working directly for retail engineering at Tesco and Marks and Spencer. He is now employed back in manufacturing at Robert C Scutt designing and developing industrial and commercial refrigeration packs and condensing units for all facets of the industry.

Paul Arrowsmith is a Chartered Engineer and a Fellow of CIBSE and the IoR. He has over 40 years’ experience in the commercial retail sector, currently as the Refrigeration Engineering Design Manager at Sainsburys and prior to joining Sainsburys he was the Engineering Director at WR Refrigeration. Areas of particular interest are related to efficiency, energy reduction and recovery and the design and performance of refrigeration equipment. Professionally he is the chair of the British Refrigeration End Users section and is a member of the IoR and ACRIB Technical Committee’s.

Jacinta has been in the RAC industry for over 17 years. Jacinta embarked on an apprenticeship through a RAC contractor in Dublin where she carried out service, maintenance and installation on various RAC systems and subsequently qualified as an RAC engineer. Since coming off the tools Jacinta has since held technical, design, sales and managerial positions. Jacinta is Technical Director at USystems, a manufacturer of innovative and sustainable cooling solutions, cabinets and containment for the data centre sector. Jacinta is a member of the Board of Trustees for the IOR, a Steering Group Member of the WiRACHP Network, a member of the IOR Education & Training Committee, a STEM Ambassador and also has significant interest in the SkillFRIDGE and WorldSkills initiatives. In 2019 Jacinta won ACR Woman of the Year Award and a WES Top 50 Current or Former Apprentices Award.

Since its formation more than 19 years ago, by chief executive Andrew Chandler, Controls and monitoring specialist Resource Data Management has come a long way. Now numbering over 170 employees in five locations around the world, with many more distributors, the company that built its a reputation as a specialist in monitoring and controls for the refrigeration industry now commands attention as a player on a much bigger stage, controlling and managing maintenance and energy on a wide range of different applications, from offices, schools, hospitals, restaurants and high street retailers "global asset maintenance monitoring energy and building controls specialist". And it is the impact that proactive monitoring, predictive analysis, diagnostics and control can have on a building's energy, environment and asset efficiency that is spurring on Mr Chandler and the team at RDM which in turn is driving the growth of the company.

Lisa-Jayne Cook, Service Sales Manager at GEA Heating and Refrigeration Technologies, is an award-winning engineer with over 23 years’ experience in RACHP.  Working for several industry leaders throughout her career, she has extensive knowledge of product and system design, in both commercial and industrial applications.  She is a Fellow and Trustee at the IOR (Institute of Refrigeration), and a Fellow at the Women’s Engineering Society.  An advocate for Diversity and Inclusion, she is passionate about closing the skills gap and levelling out the male / female ratio within the engineering sector, acting as a Visible Role Model to the next generation, encouraging them to consider careers in STEM.

Martyn joins FETA from Mexichem Fluor to take on the role of Commercial Manager. Martyn worked for Mexichem (and its antecedents, Ineos Fluor and ICI) for over 35 years in a variety of plastics and chemicals businesses. For the last 22 years he worked in the commercial department of the refrigerants business, with his final role being Regional Sales Manager responsible for sales of Mexichem refrigerants in Northern Europe. Martyn is well acquainted with FETA and its operations, having been a regular member of the BRA’s Equipment and Components section for many years.

Ian Dickinson is the Refrigeration Design and Standards Manager for Co-op. With over 29 years’ experience in refrigeration across manufacturing, wholesale, contracting and consulting but with a principal background in refrigeration system design and application across retail, commercial and light industrial. He is responsible for the refrigeration specification and standards across the entire Co-op estate which includes Funeralcare, Retail and Logistics. A passionate engineer, pushing forward on development of simple sustainable RACHP systems and the opportunities the industry has anyone interested in a RACHP career . He is also a STEM Ambassador, involved with the Co-op Academies producing RACHP tasks to over 3000 students. He is also a committee member of the Institute of Refrigeration Education and Training Committee and proud to be a member of the Institute of Refrigeration.

John Emm is a highly respected member of the refrigeration, air-conditioning and heat pump industry which spans 58 years. He is currently Technical Director of the SICCOM pump distributor Pumps2go Ltd and prior to this he has held several senior positions with Brand leaders within the UK, Europe, and Saudi Arabia. His career began with an RAC apprenticeship and over the following years moved to various companies to expand his knowledge in different sectors of the industry.

He has been actively involved with several of the industry's societies, institutions, and associations. He was a past Chairman of the Equipment and Components Section of the British Refrigeration Society within FETA. He is the current Chairman of the Hampshire Refrigeration Society and has also held the position of Membership Chairman of the Institute of Refrigeration and has also served on the IoR Council.

Currently I am a Professor at London South Bank University (LSBU) and Director of Refrigeration Developments and Testing (RD&T). I have 30 years’ experience of working on food refrigeration operations throughout the food cold chain. My main areas of interest are related to efficiency and energy reduction as well as design and performance of refrigeration equipment. More recently I have become involved in large scale energy storage using liquid air.

Professionally I am president of the IIR (International Institute of Refrigeration) C2 commission (food science and engineering), vice president of the CaRe (careers in refrigeration) working party and the cold chain in warmer climates working party. I am the UK, IOR representative to the IIR and also an editor of the Journal of Food Engineering.

Martin Fahey is Head of Sustainability for Mitsubishi Electric UK and Ireland. He has spent all of his working life in the air conditioning, refrigeration and heating industries in a variety of sales and engineering roles.

Martin has been instrumental in promoting the Green Gateway philosophy which aims to focus attention on how all involved in the built environment can ‘do the right thing’ and deliver sustainable and comfortable modern buildings. He is now focusing on how the wide array of solutions that the company has to offer in the transition to an Electric Economy can be readily applied today.

Graeme Fox is a Chartered Engineer, a Fellow of the IOR and a Member of CIBSE.

He is the Head of Technical at the BESA Group, a Director at ACRIB and the IOR, a Past President of AREA, and President Elect of the IOR.

He has over 30 years’ experience in the HVAC sector, mainly in building services air conditioning and refrigeration, and for the last 6 years has been working with the trade associations to help contractors with their legal compliance and technical needs. He has been the driving force in Europe in helping the United Nations Environment Programme to develop minimum competency levels globally to assist the UN Article 5 countries with their transition to alternative refrigerants to meet their Kigali Amendment requirements.

I have been working for Wolseley Climate for over 5 years on both the Operations and Sales side and have enjoyed moving over from the Contractors side to having a successful career in Wholesale and Distribution.

My time in the Refrigeration and Air Conditioning industry of 25 years has had success in many ways. The journey started with an opportunity to be involved with a refrigeration contracting company in the North East where I developed my own refrigeration engineering skills and also brought into the industry 10 apprentice engineers, who currently either have their own business or working for National contractors.

Shawn has worked in the building design industry for 24 years, initially trained as a Physicist, later becoming a Chartered Physicist, before becoming a Chartered Building Services Engineer and member of CIBSE and later also trained as a Building Surveyor. Having joined the Building Services Research and Information Association (BSRIA) early in his career and completing research in various areas of energy and sustainable services, including fuel cells, air conditioning performance and the performance of chillers with different refrigerants and presenting at various CIBSE conferences and events, he qualified as a surveyor to be able to more holistically review the sustainability options for buildings and their operation. Shawn has provided consultancy services within all sectors for the majority of his career, working predominantly in M&E consultancies and occasionally in Building Surveying practices, aiming to incorporate sustainability in all designs, managing sustainability in construction and developing teams to be inherently sustainable.

Stephen is Head of Sustainable Cooling at the Carbon Trust.  A past RAC Cooling Awards Gold Award recipient, Stephen is the  founder of World Refrigeration Day  and a past-President of the Institute of Refrigeration.  Stephen has enjoyed a long international career in the cooling and energy sectors most recently focusing on decarbonisation.

Phil has over 30 years’ experience in the Retail and Commercial refrigeration sector. His principle background is in the design, selection, application of refrigeration systems and project management. At Tesco Stores, he is responsible for the Refrigeration Engineering category, specifically their controls, refrigeration plant and installation standards. His remit covers all retail stores, distribution centres, Bookers and OneStop group businesses across the UK, Central Europe, and Republic of Ireland.

In 2017 Keith retired from the position of Industry Stakeholder Manager at Ofgem where he worked in the Domestic Renewable Heat Incentive (DRHI) team. During his time at Ofgem Keith built strong relationships with a wide range of manufacturers, installers, certification bodies, the Microgeneration Certification Scheme (MCS) and leading trade associations. Before this Keith spent five years working for the Carbon Trust helping major organisations develop strategies to reduce their carbon emissions, become more energy efficient and lower their energy costs. Prior to his career in energy and the environment, Keith spent over 25 years working for leading US computer manufacturers including Unisys, Hewlett Packard, Compaq and DEC working his way up to Global Account Director responsible for several major accounts in the fields of logistics, telecommunications and construction.

An experienced consultant in Retail Engineering Solutions.

Roles currently include working with a major cabinet manufacturer, supporting the Aerofoil business growth, cabinet testing and NDA’s. Working to reduce carbon footprint, improving equipment to be more maintenance friendly, improving the value/cost ratio and continuous improvement in products for everyone’s gain.

With extensive experience of delivering Engineering Solutions in a pressured retail environment. Has previously achieved significant results as Tesco Group Head of Refrigeration, HVAC & Energy. 

Recognized for leading multiple, culturally diverse teams, to consistently reduce costs and CO2 emissions, whilst delivering innovative retail engineering solutions to ensure a good customer experience and deliver environmental policy in accordance with legislation and corporate responsibility.

Leading the engineering work in Tesco Express, opening 600 convenience stores in three years. Working closely with manufacturers and contractors to ensure the right solutions, for simplicity, energy and maintenance. Key being the repeatability of the engineering solutions in a fast-paced environment.

I am also proud to be a Fellow of the Institute of Refrigeration.

As a scientist and engineer I have worked in industry for more than 30 years, with roles included R&D, product design, manufacturing, engineering and sales. I have a degree in Metallurgy and Materials science, & have expertise in refrigeration, HVAC, motors & drive technology. As a Divisional Director at ebm-papst, I currently have responsibility for Industrial Drives, Rail and Transport markets, having previously headed up both Industrial Engineering and Upgrade divisions. I love to learn about new technologies and enjoy working on a wide variety of engineering projects, with a focus on providing high performance, energy efficient solutions for customers.

A member of CIBSE, IOR, Stemazing

Bernie McPhail has over 30 years’ experience in the industry after leaving school he started in Transport Refrigeration. In 1992 he joined the Royal Electrical & Mechanical Engineers and in 2001 he left the forces & worked as a refrigeration engineer, supervisor & Operations Manager across all the major supermarkets with Space Engineering before moving into Operational Management and Account Leadership with Integral. Bernard is a Member of the Institution of Refrigeration, Institution of Engineering & Technology & Institution Of The Motor Industry

• Senior Colman (formerly Barber Colman), 1989 - 1996: Started as Internal Project Support Engineer; left as External Sales Engineer

- Gained experience in all forms of air movement and control, including specialist areas such as operating theatres, clean rooms, lecture halls, theatres and large sports / entertainment venues.

- Worked on air various air distribution systems such as dual duct, “Moduline”, fan assisted variable air volume (FATVAV) and induction VAV.

- Spent two years on secondment to the Senior Colman agent for Dubai and Oman, where experience was also gained working with Woods fans, including tunnel ventilation and fire / smoke control, and designing, selecting and manufacturing attenuators.

- Following a distribution agreement between Senior Colman and chilled ceiling manufacturer BarCol Air AG of Switzerland, left Senior Colman to help establish BarCol’s fledgling UK operation.

• BarCol Air AG / REDEC UK Limited, 1996 – 1998: UK Sales Manager

- Helped establish a UK manufacturing base for the REDEC chilled ceiling system.

- Worked on some of the first major chilled ceiling projects in the UK.

- Helped to create a working partnership between REDEC UK and Klima-Therm, to enable each company to offer packages of REDEC UK chilled ceilings and Klima-Therm “COSY” chilled beams.

- Following BarCol Air AG’s acquisition by Invensys, moved to work directly for Klima-Therm.

• Klima-Therm Limited, 1998 to present day: Started as Regional Sales Manager; became Sales Director in 2008

- Originally joined to promote chilled ceiling & chilled beam systems.

- Gained experience in all other aspects of Klima-Therm’s high-end product portfolio:

- Fan Coil Units

- Fan-assisted variable air volume terminals

- Air Handling Units ~ Close Control Units / Computer Room Air Conditioning Units

- Bespoke chillers (ammonia, hydrocarbon, Turbocor, sectional, super-silent etc)

- Worked with some fantastic clients and challenging projects in all of these fields, always using cutting-edge design, always with a view to sustainability and best life-cycle efficiency; including the Millennium Dome, Microsoft, the Shell Centre, BAE Systems, the new Darwin Centre extension at the Natural History Museum, BP, Barclays Bank, the University of Cambridge, the Palace of Westminster, BT, British Gas, Orange, Lloyds Bank, the MOD, Boots plc, BMW, National Air Traffic Control Centre, BAA, DEFRA, DTI, Imperial College, Waitrose, Barcap, Lockheed Martin, CSC, the London Stock Exchange, Verizon.

- Responsible for developing and securing a number of high-profile bespoke chiller projects, including Lloyds of London, Nomura, Lloyds Bank, Barclays Bank and the London Stock Exchange, and chiller projects using hydrocarbon refrigerants for the John Lewis Partnership and Waitrose.

- Recently involved with developing & supplying two world firsts: packaged chillers for a supermarket installation using the cutting-edge HFO1234ze refrigerant, and Turbocor based chillers using HFO1234ze refrigerant

- Associate member of IoR, member of ASHRAE

Alex is an energy and carbon consultant working with a range of clients across the UK

Kevin started as a young, overenthusiastic service engineer at Ryan Jayberg, climbing to the giddy heights of supervisor, then changing companies (Hussmann Europe) to commission huge supermarkets, working for the control and monitoring company Elm, then 10 years at the control and monitoring company Tektroniks, with a short stint back in the engineering side as a service manager with Space engineering, it was sales that brought him back into his comfort area, with a very successful few years at Carel UK, Pastorfrigor GB, and as a Project Manager for K2 Engineering (Cooling) Ltd.. His current role is at Oaksmere Design Limited as Project Manager. Member of the Institute of Engineering

I have been in the refrigeration industry for 35 years starting as an apprentice with a small contractor in Bradford. I quickly moved from the tools into their design team where I gained my grounding in refrigeration applications.

Over the last 3 decades I have worked for major suppliers of refrigeration equipment such as Searle, Sporlan, Danfoss and NRS in both applications and technical field sales roles. The last 4 years I have worked at Wolseley as a technical applications engineer covering the south of the UK.

In my current role I am responsible for application of Custom Build equipment and specification of packs and condensing units. I also maintain our internal design tools which allow us to size match equipment and to quote multi compressor packs. My other strengths are in electronic controls, having worked for Danfoss I am very familiar with electronic controllers and associate equipment. I regularly support our customers and work colleagues with their technical enquiries. My role is very varied and I will often assist our customers with trouble shooting and commissioning.

David has 42 years’ industry experience.

Beginning# his A/C career as a Project Engineer with York International in the Marine Division, later responsible for large chiller installations. 

David also worked as a Technical Engineer for Dean & Wood. Later moving to Danfoss as Product Manager.

His final two years developing Remote Monitoring Software for major UK Supermarkets.

In 2003 David became National Sales Manager for Emerson.

Today he works as Technical Specialist with Chemours.

David is a Fellow of the IOR and sits on the Eng Tech Section and on the FETA HVAC. HPA and chairs the A2L group.

Dr Jon Summers is currently Scientific Leader in Data Centres at RISE SICS North in Sweden, where he is focussing his attention towards holistic data centre research to bridge the gap between facility and IT that enables innovative cooling approaches. Jon is also a part-time senior academic at the University of Leeds. During the last 25 years, he has worked on many government and industry funded research and development projects, and his experience in leading scientific research within the data centre sector has been invaluable in delivering a data centre sector Joint Action Plan to the European Commission

Adrian has over 36 years experience in the refrigeration & air conditioning industry. Beginning his career as an apprentice straight from school with Peachman refrigeration & air conditioning in Norwich.

Having spent time with Hussmann as a regional service engineer (East Anglia), Adrian took the bold decision to change his career path and moved to HRP (Norwich) as Technical Sales Engineer. Moving to Adcock Kings Lynn as Branch Manager further developed his career.

Adrian spent 18 years at ColdService ( Epta UK) having a variety of roles from project manager to commercial director, before joining Resource Data Management in 2021 as Head of Sales UK & EMEA.

I started my working life with Colt International in the early 90’s where I was involved in the design and manufacture of Fan-coils and specialised offshore enclosures.

 My first foot on the refrigeration ladder was with Temperature Ltd in 1995 designing and testing bespoke reverse cycle heat pumps. Unfortunately, Temperature ltd got into difficulties in 2000 so I took up an opportunity to join Searle UK as a Design Development Engineer. This is where I gained a great deal of design and test experience of condensers, evaporators, and packaged refrigeration equipment.

In 2005 I relocated to Swindon so my wife could be closer to her family and joined Russell UK just before it became Rivacold. I worked as their Technical Sales Engineer promoting airside and compression products to the retail sector. I also provided product application and technical support to the installing contractors.

 I left the Rivacold for a 2-year spell in 2008 for Alfa Laval working as their Technical Sales Engineer on airside products before joining Rivacold again as their Technical Manager. I spent another 4 years with Rivacold designing bespoke packaged equipment and electrical control panels before joining Climate Centre in 2014.

 For the last 9 years I have run the regional refrigeration applications team at Climate Centre and overseen the Custom Build facility designing multi compressor packs, bespoke condensing units and receiver sets. The role is customer facing working closely with contractors on bespoke designs to meet end users’ requirements.

 My current focus is supporting Wolseley and its customers through the F-Gas phase down, I am heavily involved with A2L and C02 low GWP refrigerants looking at new products applications as we transition away from HFC’s.