Lisa-Jayne Cook is a highly experienced professional in the refrigeration, air conditioning, and heat pump industry, with over 25 years of expertise spanning system design, sales, and innovation. As Service Sales Manager at GEA Heating and Refrigeration Technologies, she leads with a focus on sustainability, customer collaboration, and added value. A passionate advocate for diversity and inclusion, she has been recognised in the Women’s Engineering Society Top 50 Women in Engineering and the CITB Top 100 Most Influential Women in Construction. As President of the Institute of Refrigeration she champions industry growth, skills development, and net-zero innovation.